Help with triggers in Shift for Microsoft Teams connector

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Posted on by mmangiante

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Hello,

I'm trying to use the Shifts for Microsoft Team connector, but have a problem; I'd like to send an email to the group manager when a colleague do an open shift request, so he/she is informed and then can approve or not.

I tried to so use the trigger "When a new Open Shift request is updated" but maybe this is not the correct one, because it returns a WebhookPushResponse that inside seems to have data that it is not usable in any action: where I am wrong?

I saw samples with getting the list of pending request and then the approval, but nothing with triggers.

Any idea?

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Building flows

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v-bacao-msft Microsoft Employee on at

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Hi @mmangiante ,

Have you checked whether there are any available attributes in the trigger body?

You can use Parse JSON action to parse the trigger body, so you can easily call these attribute values.

http://johnliu.net/blog/2018/6/a-thesis-on-the-parse-json-action-in-microsoft-flow

Please take a try and feel free to let me know if you have any questions about this method.

Best Regards,

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mmangiante 304 on at

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Hello @v-bacao-msft ,

and thanks for your reply. It seems to me that the trigger doesn't start, that's the first issue; I also tried another trigger, "When a new Time Off request is updated", but same behaviour; as I said, maybe I'm doing a wrong approach; I also changed the connections on the trigger, but no result.

Maybe someone has an experience with those triggers and can suggest what to do.

I'll try the sample with the action to see if I have some results.

Marco

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v-bacao-msft Microsoft Employee on at

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Hi @mmangiante ,

I also did a test on my side, and the result is the same as yours, Flow is not triggered. I tried to search related documents to understand the details of this trigger, but there is no reference material. Please consider contacting Microsoft Support to help you solve your problem:

https://admin.powerplatform.microsoft.com/support

Best Regards,

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Community Power Pla... Microsoft Employee on at

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hi, guys

I have the same issue with all the triggers of SHIFT do you have any updates?

thanks in advance.

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