How do i save a response of given adaptive card ?

Like (0) Share

Report

Posted on 20 Dec 2023 16:28:13 by Jupyter123

392

Hey, this is my adaptive card below. i want to save the response of it.

{
 "type": "AdaptiveCard",
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.5",
 "body": [
 {
 "type": "Container",
 "items": [
 {
 "type": "TextBlock",
 "text": "Global.handbook_ans",
 "wrap": true
 }
 ]
 },
 {
 "type": "Container",
 "items": [
 {
 "type": "ColumnSet",
 "columns": [
 {
 "type": "Column",
 "width": "90",
 "items": [
 {
 "type": "TextBlock",
 "text": "Generated answer, please rate it",
 "wrap": true,
 "size": "Small",
 "color": "Accent"
 }
 ]
 },
 {
 "type": "Column",
 "width": "5",
 "items": [
 {
 "type": "Image",
 "url": "data&colon;image/svg+xml;utf8,%3Csvg%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20xmlns%3D%22http://www.w3.org/2000/svg%22%3E%0A%20%20%3Cpath%20d%3D%22M16.4996%2017.9852C16.4996%2020.4271%2015.3595%2022.1838%2013.4932%2022.1838C12.5183%2022.1838%2012.1518%2021.6411%2011.8021%2020.3881L11.596%2019.6162C11.495%2019.2574%2011.3192%2018.6467%2011.069%2017.7852C11.0623%2017.7621%2011.0524%2017.7403%2011.0396%2017.7203L8.17281%2013.2346C7.49476%2012.1736%206.49429%2011.3581%205.31841%2010.9079L4.84513%2010.7267C3.5984%2010.2494%202.87457%208.94562%203.1287%207.63505L3.53319%205.54897C3.77462%204.30388%204.71828%203.31298%205.9501%203.01106L13.5778%201.14153C16.109%200.521138%2018.6674%202.05607%2019.3113%204.5814L20.7262%2010.1306C21.1697%2011.8698%2020.1192%2013.6393%2018.3799%2014.0828C18.1175%2014.1497%2017.8478%2014.1835%2017.5769%2014.1835H15.7536C16.2497%2015.8164%2016.4996%2017.0762%2016.4996%2017.9852ZM4.60127%207.92059C4.48576%208.5163%204.81477%209.10893%205.38147%209.3259L5.85475%209.5071C7.33036%2010.0721%208.58585%2011.0954%209.43674%2012.4268L12.3035%2016.9125C12.3935%2017.0534%2012.4629%2017.2064%2012.5095%2017.367L13.0614%2019.2873L13.2731%2020.0786C13.4125%2020.5666%2013.4827%2020.6838%2013.4932%2020.6838C14.3609%2020.6838%2014.9996%2019.6998%2014.9996%2017.9852C14.9996%2017.1007%2014.6738%2015.6497%2014.0158%2013.6701C13.8544%2013.1846%2014.2158%2012.6835%2014.7275%2012.6835H17.5769C17.7228%2012.6835%2017.868%2012.6653%2018.0093%2012.6293C18.9459%2012.3905%2019.5115%2011.4377%2019.2727%2010.5012L17.8578%204.952C17.4172%203.22415%2015.6668%202.17393%2013.9349%202.59841L6.30718%204.46794C5.64389%204.63051%205.13577%205.16407%205.00577%205.83451L4.60127%207.92059Z%22%20fill%3D%22%23212121%22%20%2F%3E%0A%3C%2Fsvg%3E",
 "width": "15px",
 "height": "15px",
 "selectAction": {
 "type": "Action.Submit",
 "data": "This generated answer wasn't useful"
 }
 }
 ]
 },
 {
 "type": "Column",
 "width": "5",
 "items": [
 {
 "type": "Image",
 "url": "data&colon;image/svg+xml;utf8,%3Csvg%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20xmlns%3D%22http://www.w3.org/2000/svg%22%3E%0A%20%20%3Cpath%20d%3D%22M16.4996%205.20259C16.4996%202.76065%2015.3595%201.00391%2013.4932%201.00391C12.467%201.00391%2012.1149%201.60527%2011.747%203.00348C11.6719%203.29233%2011.635%203.43297%2011.596%203.57157C11.495%203.93031%2011.3192%204.54106%2011.069%205.40258C11.0623%205.42566%2011.0524%205.44741%2011.0396%205.46749L8.17281%209.95315C7.49476%2011.0141%206.49429%2011.8296%205.31841%2012.2798L4.84513%2012.461C3.5984%2012.9384%202.87457%2014.2421%203.1287%2015.5527L3.53319%2017.6388C3.77462%2018.8839%204.71828%2019.8748%205.9501%2020.1767L13.5778%2022.0462C16.109%2022.6666%2018.6674%2021.1317%2019.3113%2018.6064L20.7262%2013.0572C21.1697%2011.3179%2020.1192%209.54845%2018.3799%209.10498C18.1175%209.03807%2017.8478%209.00422%2017.5769%209.00422H15.7536C16.2497%207.37133%2016.4996%206.11155%2016.4996%205.20259ZM4.60127%2015.2672C4.48576%2014.6715%204.81477%2014.0788%205.38147%2013.8619L5.85475%2013.6806C7.33036%2013.1157%208.58585%2012.0923%209.43674%2010.7609L12.3035%206.27526C12.3935%206.13437%2012.4629%205.98131%2012.5095%205.82074C12.7608%204.95574%2012.9375%204.34175%2013.0399%203.97786C13.083%203.82461%2013.1239%203.66916%2013.1976%203.38519C13.3875%202.66348%2013.4809%202.50391%2013.4932%202.50391C14.3609%202.50391%2014.9996%203.48797%2014.9996%205.20259C14.9996%206.08708%2014.6738%207.53803%2014.0158%209.51766C13.8544%2010.0032%2014.2158%2010.5042%2014.7275%2010.5042H17.5769C17.7228%2010.5042%2017.868%2010.5224%2018.0093%2010.5585C18.9459%2010.7973%2019.5115%2011.7501%2019.2727%2012.6866L17.8578%2018.2357C17.4172%2019.9636%2015.6668%2021.0138%2013.9349%2020.5893L6.30718%2018.7198C5.64389%2018.5572%205.13577%2018.0237%205.00577%2017.3532L4.60127%2015.2672Z%22%20fill%3D%22%23212121%22%20%2F%3E%0A%3C%2Fsvg%3E",
 "width": "15px",
 "height": "15px",
 "selectAction": {
 "type": "Action.Submit",
 "data": "This generated answer was useful"
 }
 }
 ]
 }
 ]
 }
 ]
 }
 ]
}

Whenever user clicks like or dislike, i should save the response "If like then good, else bad"
could anyone modify the adaptive card for me?

All responses (5)

Answers (0)

nesrivastava on 30 Jan 2024 at 01:16:14

Like (0)

Report

Re: How do i save a response of given adaptive card ?

Sorry, you can't disable or hide it.
Audrie101 on 22 Jan 2024 at 21:34:23

Like (0)

Report

Re: How do i save a response of given adaptive card ?

@Jupyter123 I wanted to update my suggestion after a conversation with my team. The downside to using the card I used above is that type something else or ignore it which will escalate anyway. So here is a better suggestion:

1. We could send the generated answer through the end of conversation topic, as a question. That way, we will always reach a point in the conversation where the question is answered and the session is resolved for analytics.

2. Just wrap the generated answer in an adaptive card (see above screen shot), so that the user can at any time say if they are OK or not with the answer. Clicking thumbs uo or down actually act as if the user had answered the traditional "Did this answer your question?" question of the end of conversation topic. Saying anything else will loop back into the Conversational Boosting topic (generative answers).

Here's an example where they ask a question, get an answer, and then they have clicked the thumbs up icon in the follow-up question card:
Audrie101 on 22 Jan 2024 at 16:19:23

Like (0)

Report

Re: How do i save a response of given adaptive card ?

The thumbs up and thumbs down icons are invisible in production (they only show up in test). So you don't have to hide them. Another way you can approach this scenario is to use an "Ask with Adaptive Card" node, where you simply ask if the answer was helpful. That card would result in a variable that you can use anywhere. Here is example code you could try in a node immediately following the generated response. (IMO this is an easy low-code approach.)

In this sample adaptive card you can use the button display text (title), or create your own hidden value as the response (id)

{

"type": "AdaptiveCard",

"version": "1.5",

"body": [

{

"type": "TextBlock",

"text": "Did you find that the generated response was helpful?",

"wrap": true,

"weight": "bolder",

"size": "medium"

},

{

"type": "ActionSet",

"actions": [

{

"type": "Action.Submit",

"data": {"id": "false"},

"title": "No"

},

{

"type": "Action.Submit",

"data": {"id": "true"},

"title": "Yes"

}

]

}

],

"$schema": "http://adaptivecards.io/schemas/adaptive-card.json"

}
Jupyter123 392 on 18 Jan 2024 at 05:47:36

Like (0)

Report
Re: How do i save a response of given adaptive card ?

@nesrivastava hey , thanks for the reply, appreciate it but the problem in the approach is that, if someone types like this
This generated answer wasn't useful
or
- This generated answer was useful

still it triggers which makes a problem, is it possible to hide the like or dislike button after submit?
nesrivastava on 18 Jan 2024 at 01:21:59

Like (0)

Report
Re: How do i save a response of given adaptive card ?

@Jupyter123
You can create a new topic to save the response. In the new topic, add the trigger phrase and save your response.
See in the screenshot below, how I'm saving the response. Please check.
Here is the YAML:
kind: AdaptiveDialog beginDialog: kind: OnRecognizedIntent id: main intent: displayName: Generative Answer Feedback includeInOnSelectIntent: false triggerQueries: - This generated answer wasn't useful - This generated answer was useful actions: - kind: ConditionGroup id: conditionGroup_A6n0ZI conditions: - id: conditionItem_Y2iTwy condition: =System.Activity.Text = "This generated answer was useful" actions: - kind: CSATQuestion id: csat_Ivm4VS conversationOutcome: ResolvedConfirmed - kind: SendActivity id: sendActivity_OKicpA activity: Thank you. - id: conditionItem_Za8qdJ condition: =System.Activity.Text = "This generated answer wasn't useful" actions: - kind: Question id: question_weYWKy interruptionPolicy: allowInterruption: true variable: init:Topic.GenerativeAnswerFeedback prompt: Sorry for this. Can you let us know why it wasn't useful? entity: StringPrebuiltEntity