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Rich Text Editor in SharePoint list

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I have a two SharePoint lists. One SharePoint lists has these columns: Ticket #, Status, Email Template (Rich Text Editor). My second SharePoint list has Status and Email Template columns. What I want to do is whenever I select Status (1st list) from my dropdown, it will get the email template set on the SharePoint list that I have.

 

Is this possible?

  • Re: Rich Text Editor in SharePoint list

    Hi @biancadevera 


    Please let us know if anything needs on your post. We can help with this.

    Please mark the post as Solved If I have answered your question.
    Please give it a Thumbs Up if you find the suggestion helpful

    Thanks,
    Stalin - Learn To Illuminate

  • Re: Rich Text Editor in SharePoint list

    Hi @biancadevera 

     

    I recommend creating Power Automate for this scenario.

    • Trigger Based on SP List 1 Update
    • Get data from SP list 2 and Update SP list 1
    • This pattern will create an infinite loop. So we have to create one more field to make sure this update happens only one time
    1. Create a new field in SP list 1 ( Called : UpdatedRequired, Type : Yes/No)
    2. Using PowerApps, When you save the data, make sure to set Yes on this new field
    3. Create Power Automate
      1. Trigger: Scheduled Cloud Flow
      2. Condition: When an Item is Modified or created
    4. Update SP list with the new field to "No"
    5. Your flow will look like this

     

    StalinPonnusamy_0-1635913112658.png

     

    Condition to avoid an infinite loop

    StalinPonnusamy_1-1635913317993.png

     

    Update Template and the field to No

    StalinPonnusamy_2-1635913346965.png

     


    Thanks,
    Stalin - Learn To Illuminate

  • biancadevera Profile Picture
    biancadevera on at
    Re: Rich Text Editor in SharePoint list

    Hi @StalinPonnusamy 

     

     

    • Is it email template is multi-line text in Sharepoint? Yes
    • Do you want the email template updated from SP list 1 to SP list 2 on change on Status? It's vice versa. The list of email templates should be in SP list 2 then it will update the SP list 1
    • Status name is the key to connect/match both SP Lists? Yes

     

  • Re: Rich Text Editor in SharePoint list

    Hi @biancadevera 

     

    I have a few questions.

     

    1. Is it email template is multi-line text in Sharepoint?
    2. Do you want the email template updated from SP list 1 to SP list 2 on change on Status?
    3. Status name is the key to connect/match both SP Lists

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