Answered

How to go from AI Builder Trial to Paid License?

(0) Share

Report

Posted on by Patrick2424

Microsoft has recently said that our AI Builder paid license has been added to our tenant but I still see the message at the top saying that I have so many days and credits left on my trial. Is there something I need to do in the Admin Center to apply the license for my account?

Categories:

AI Builder

All responses (3)

Answers (1)

Verified answer

JoeF-MSFT on at

Like (0)

Report
Re: How to go from AI Builder Trial to Paid License?

Hi @Patrick2424, sorry to hear this. Is your account a:

Global admin

Dynamics 365 admin

Power Platform admin

at the tenant level (not at the environment level)?

If this is the case and you cannot see the Add-ons tile, please contact us at aihelpen@microsoft.com and we can investigate what might be causing this.
Patrick2424 31 on at

Like (0)

Report

Re: How to go from AI Builder Trial to Paid License?

Thank you for your response however I do not see an Add-ons tile on the Capacity screen. I am logged in as a system admin.
JoeF-MSFT on at

Like (0)

Report

Re: How to go from AI Builder Trial to Paid License?

Hi @Patrick2424,

Thank you for your purchase of AI Builder! 🙂 Once you purchase AI Builder add-ons, you need to allocate AI Builder credits to the environments you want from the Power Platform Admin Center. You can find instructions on how to do so here: https://docs.microsoft.com/en-us/power-platform/admin/capacity-add-on#allocate-or-change-capacity-in-an-environment

Let us know if we can further help.