Problem with MS Forms Trigger/Action

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Posted on by mmbr1606

14,605 Super User 2025 Season 2

Hey Everybody

We have an issue with a flow where the User left the Organisation. The flow is triggered from a MS Form submission and will then at the end send emails when an employee reports that he is sick.

I wanted to change the owner of the flow but it was outside of a solution, so i created a new one and threw that already finished flow into it. It then told me that i need to delete the Connections and use Connection references instead. So i created new ones with the emailadress of the new owner. One for MS Forms and one for Outlook. I was not able to see these connection references in the flow menu.

So i decided to create a new flow and copy the actions to my clipboard and then add them into my new flow. But i get this error message:

I found a few threads from this forum where they say it should be resolved but its not. anybody having an idea? When i click on Upgrade at the end of the Error text it tells me to use a free trial, which makes no sense cause we all have the proper license to use Apps and Automate.

I used the connection of my colleague who has access to the MS Forms.

Thanks in advance

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Using flows

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Michael E. Gernaey 53,315 Super User 2025 Season 2 on at

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Hi @mmbr1606

I also sometimes will copy the actions, but you could have actually done a Save As to create the new one, then change the connections (you will run into less of these weird issues.

Now, this may sound stupid, but when you get that, if you open up every action you should see the one that is specifically causing that problem.

Either (if its SharePoint), the Connection itself while validated seems its pointing wrong. Let's find out which one is wrong (action wise) and fix that by removing them and re-adding the connection / site and list name (variables or whatever).

But I would recommend doing a Save As, versus a Copy to something else.

If I have helped you, I would really appreciate if you please Mark my answer as Resolved/Answered, and give it a thumbs up, so it can help others

Cheers

Thank You
Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
https://gernaeysoftware.com
LinkedIn: https://www.linkedin.com/in/michaelgernaey

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mmbr1606 14,605 Super User 2025 Season 2 on at

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hey @FLMike

Thanks for your reply. I finally found the issue and was able to fix it.

Here is what helped:

As mentioned the colleague left the company and the Forms was not shared with anybody. So i talked to our IT and they reactivated the account and shared the forms with a group and put someone into this group who will take over the flows.

After doing that, the url/id of the Forms changed and it stopped working. After copying the corect url in the forms trigger/action it started working again.

This took me forever to figure it out but in the end it helped.

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