Expired token in Excel Connector

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Posted on 19 Sep 2024 10:16:57 by KF-19091006-0

Hi,
I have a flow that has been running smoothly for over a year and is triggered by an app.

For a few weeks now, the execution has repeatedly failed for some users.

The error occurs with the Excel Connector:
 
{
  "status": 401,
  "message": "Lifetime validation failed, the token is expired.\r\nclientRequestId: a66b5ce6-1b25-4db7-a8bb-93b98d7a9234\r\nserviceRequestId: 460848cd-8063-4cc2-92d7-4695e422c640",
  "error": {
    "message": "Lifetime validation failed, the token is expired."
  },
  "source": "excelonline-ne.azconn-ne-003.p.azurewebsites.net"
}
 
I haven't found a solution online yet, except that the connection has to be renewed. But of course that's not ideal in a production environment, especially if it has to be done regularly.

Often the problem only lasts for 24 hours for a user and then it works again.

Is there a way to automatically renew the token in the flow when it expires?

Does anyone have another solution or idea?
 
Thanks

Categories:

Business Process Flows

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Answers (0)

Michael E. Gernaey 42,549 Super User 2025 Season 1 on 21 Sep 2024 at 03:34:50

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Expired token in Excel Connector

Hi

I have seen lots of people posting this since the update that I believe just happened.

Honestly lots of people with this issue.