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Power Automate - Using Flows
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Duplicate approval emails

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Posted on 14 Sep 2020 07:39:41 by

Hello, 

 

This seems to have been raised before, but hasn't been solved. 

 

After an approval workflow is run, approver receives two same approval emails within a few minutes. 

 

After the first email is approved, the document status in SP is set to approved and in Power Automate the flow shows as successful. 

 

The the second email is received. Now it doesn't matter if one rejects or approves it, nothing changes anywhere. 

 

I have now tried to run a flow with a delay command (thinking, that maybe autosave triggers it), but same happens, two email are received. 

 

Seems like a bug within flows that needs to be fixed. 

 

Many thanks. 

  • Sk-73 Profile Picture
    100 on 22 Nov 2021 at 06:31:45
    Re: Duplicate approval emails

    Gents,

     

    I also got the same issue here... Grateful if someone know how to solve it. I just post my question today, please check out the below link. Thank you.

    https://powerusers.microsoft.com/t5/General-Power-Automate/Duplicate-approval/m-p/1358294#M81559

     

  • marchern Profile Picture
    2 on 11 Aug 2021 at 14:10:34
    Re: Duplicate approval emails

    Hello,

     

    I have the same problem, and I don't have any other flows starting with the same trigger. My flow starts when an item is created in a Sharepoint list, then it sned an approval request. But, although I create only one element in the sharepoit list and the flow only has one execution underway, two approval processes are sent... Can you help me please?

     

    Regards,

  • yashkamdar Profile Picture
    1,044 on 14 Sep 2020 at 08:15:33
    Re: Duplicate approval emails

    Hello Team,

     

    I think there are two seperate flows that are running with the same trigger (When an email is received), can you check in your Flow environment if there is any other flow with the same trigger for the exact same mailbox.

     

    This doesnt look like a bug instead multiple flows running on trigger for a same mail box.

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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