Dear Community,
We are currently facing an issue when accessing transcript files from Microsoft Teams calls via the Microsoft Graph API using Application Permissions.
Issue Description:
- When executing API requests via Postman with Application Permissions, we receive an error regarding missing RSC permissions.
- However, when using the Graph Explorer (which runs in a user context with Delegated Permissions), access works without any issues.
- According to Microsoft documentation, the OnlineMeetingTranscript.Read.Chat permission is required, but it is unclear how to configure this for Application Permissions.
Our Goal:
We aim to develop an automated flow that retrieves transcripts from Teams calls (not meetings, but direct calls!) and uploads them to ServiceNow.
Currently, we are unable to download the transcript files automatically using Application Permissions.
Questions for Support:
- Is it fundamentally possible to access Teams call transcripts using Application Permissions?
- What specific permissions (RSC or others) are required to enable this?
- How can we correctly configure the OnlineMeetingTranscript.Read.Chat permission for Application Permissions?
- Is there an alternative or better way to automate this process?
- If Application Permissions are not feasible, would it be possible to access transcripts using a user context by leveraging different user connections in Power Automate?
Best regards,
Jan
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