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Send out a reminder for a pending action taken on send an email options action email

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Posted on 6 Jan 2020 14:09:07 by Community Power Pla...

Hi,

I have a flow setup that does so many things, one of the actions being sending an email out to supervisor to seek approval and I am using 'Send an email with Options' action for the same. Now I have a requirement to add an action to remind the supervisor if he does not approve after a day is passed. Should I add a parallel branch or something, please advise the best way to achieve what I am looking to do , thanks in advance.

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Community Power Pla... on 06 Jan 2020 at 21:31:39

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Re: Send out a reminder for a pending action taken on send an email options action email

Thanks @Pstork1 , I will give this a try, looks a great solution.
Pstork1 67,129 Most Valuable Professional on 06 Jan 2020 at 16:17:43

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Re: Send out a reminder for a pending action taken on send an email options action email

I've done this for Approval Flows by setting up a loop in a parallel branch that sends emails after a pause (one day in your case) until a certain variable is set to a value. Here's a screenshot. Just substitute your Send email with options for the wait for approval step.