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Power Platform Community / Forums / Copilot Studio - General / Remove data
Copilot Studio - General
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Remove data

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Posted on by CU10100701-0 2
I have removed some files from knowledge in copilot studio. 
 
However, when i test, the files still show up as part of the answer. How do i 'purge' or 'cleanse' the old files completely? 
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General
  • Suggested answer
    Vinoth Selvam Profile Picture
    Vinoth Selvam 1,560 Super User 2025 Season 1 on at
    Remove data
     
    This is likely because Copilot caches the knowledge or indexes files for faster retrieval.
    • Go to the Knowledge section in Copilot Studio and temporarily remove the SharePoint library or other data sources connected to your bot. After removing, wait for a few minutes and then reconnect the same data source. This should force Copilot to re-fetch and re-index all available documents.
    • After making changes (like deleting files from the knowledge base), make sure to re-publish the bot. Go to the bot settings in Copilot Studio, and ensure that it is published with the latest changes. This may force a re-index of the data.
    •  
    Thanks.

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