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Error 504 : BadGateway | "Your Office Script has timed out. Please try again." | Converting CSV to XLSX

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Posted on by JenKho

Hi,

I am getting this error with the flow I created which meant to convert a CSV file to XLSX and I am getting nowhere trying to correct and investigate how it's only happening in one flow but works with others. Is it possible that the issue is with the data within the CSV file I am trying to convert?

Thanks in advance, everyone!

Cheers!

Jen

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Using flows

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Sayan 818 Super User 2025 Season 2 on at

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hey @JenKho

Can you please share the screenshot of the process.

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If my suggestion helped you, please give it a Thumbs 👍 up and Mark it as a Solution 🎉 so that it can benefit others in the community.
Sayan Patra
RPA Developer

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JenKho 5 on at

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Hi @Sayan - I appreciate your response!! We figured it out! Apparently, there have been some changes in the data that causes the conversion to fail. All good now. Thank you for your time!

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Sayan 818 Super User 2025 Season 2 on at

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Hi @JenKho

Great work!
If the problem solved. please marked it as a Solution.

Thanks,
Sayan Patra
RPA Developer

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