Move Mail V2 to shared mailbox doesn't work

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Posted on by Zohaib1999

132

does anyone know what to do?

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Manish Solanki 15,167 Moderator on at

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Hi @Zohaib1999

Does email receives in the shared mailbox? If that is the case, then you need to change the trigger to "When a new email arrives in a shared mailbox (V2)". Set the email address of the shared email box in the input:

To move email, you need to set the email address of the shared mailbox in 'Original Mailbox Address' parameter:

Note: You should have sufficient permission to access shared mailbox.

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

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Zohaib1999 132 on at

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The Mail arrives in the main account which is not shared. Then should be moved into the shared mailbox..

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Manish Solanki 15,167 Moderator on at

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Pls try "Move email" action as mentioned in my previous reply.

If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

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Zohaib1999 132 on at

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I did it actually, i got the folder from the shared mailbox but the error is still there..

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VictorIvanidze 13,079 on at

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You cannot move a message from a personal mailbox to a shared mailbox. That's by design.
Try to forward a message.

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