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Invalid template error??

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Posted on by Lsmad

Hi, I am very new to Flow, Expressions and Formula. I have created a Survey in Forms and I have been trying to get Flow to send an email to a list of recipients, if the customer scores us below a 9, I want a warning follow up email to be sent to the listed staff. If the customer scores us a 9 or 10 it will send an email to all staff praising the customer service rep for a job well done. I had it kind of working but it would not see the difference between the two and send either a follow up or praise email no matter what the score was? This is the formula I am currently trying to use but I get this error can anyone help a very novice user??

@less(body('Get_response_details')?['r7f8ef17a0f7942859ac5e0035ee95603'], 9)

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InvalidTemplate. Unable to process template language expressions for action 'Condition' at line '1' and column '2472': 'The template language function 'less' expects two parameter of matching types. The function was invoked with values of type 'String' and 'Integer' that do not match.'.

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v-bacao-msft on at

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Hi @Lsmad,

Could you please share a full screenshot of the configuration of your flow?

I have made a test on my side and I converted the value of Score using int() function, because the value of Score is actually in String format here.

@less(int(body('Get_response_details')?['rdaa06e59c8e24bfb9837f3453cb67fe3']), 9)

Image reference:

The flow works successfully as below, displayed as false when the user submitted 10:

Please take a try and let me know if issue still exist.

Best Regards,
Barry

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Lsmad 2 on at

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thanks
v-bacao-msft,

that works perfectly now, thanks so much for helping me with that.

Cheers,
Lsmad

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