Send EMail with Options - Who responded

(0) Share

Report

Posted on by kellysolutions

I have a flow that sends an email with options. There is only one option, an acknowledgement.

When the user clicks on the button, everything updates.

I would like to record the email address of the person that presses the button.

Can this be done and if so do you know which field / technique to use?

Thank you,

Paul

Categories:

Building flows

I have the same question (0)

All responses (6)

Answers (1)

abm abm 32,865 Most Valuable Professional on at

Like (0)

Report

Hi @kellysolutions

Please see this post reply by @yashag2255

https://powerusers.microsoft.com/t5/Building-Flows/Send-email-with-options-to-multiple-people-and-recording-who/td-p/321052

Was this reply helpful? Yes No
Verified answer

Rei0116 on at

Like (0)

Report

Unfortunately, we do not support an option to get the responder from the Send an Email with options. You might want to create an idea here if it is not already there:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

Was this reply helpful? Yes No
CCW 32 on at

Like (1)

Report

I found a solution to this, when I was looking into it this came up on google so might be helpful for others.

Send Email With Options is going to multiple users, I only need 1 to respond but it would be nice for audit to record the name of who it was who responded

I used the action Office365 - Get User Profile (V2)
User (UPN) is the output from Send Email with options "UserEmailAddress"

This will return the profile info and you can pick out whichever output is of most use to you.

just make sure office365 and outlook are using the same connection

Was this reply helpful? Yes No
jerinke 21 on at

Like (0)

Report

I tried your solution. It doesn't work because the User ID and User Email Address outputs from Send Email With Options are empty. I think we will have to use an Approve action.

Was this reply helpful? Yes No
iset2468 8 on at

Like (2)

Report

I found a solution that will work for scenarios where there are a small number of possible responders. It isn't perfect but will do the job.

This action accepts HTML for the response button. You can configure a button for each responder where each button contains hidden information about which user is responding with instructions to select the correct one:
string('Approved <br>by <RECIPIENT NAME HERE><div style="display:none"><RECIPIENT EMAIL HERE></div>,Approved <br>by <RECIPIENT NAME HERE><div style="display:none">-<RECIPIENT EMAIL HERE></div>)

Once you get the response back, you can parse out the response and responders email and use it to log the response.

Hope this helps someone.

Was this reply helpful? Yes No
karolm 17 on at

Like (0)

Report

sure but which dynamic content should use for <RECIPIENT NAME HERE><RECIPIENT EMAIL HERE>?What should I add? Modified by I dont think will work with multiple users, perhaps modified by that is the owner of the flow...

Was this reply helpful? Yes No