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Custom Connector solution checker validation always fail for icon.png

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Posted on 24 Dec 2024 09:39:21 by CU24120932-0

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Hi I have created a custom connector through a solution. Everything works fine but when I am validating the connector through solution checker I always get the following error regarding my icon no matter what. I am 100% sure that my icon meets the criteria defined in (https://learn.microsoft.com/en-us/connectors/custom-connectors/certification-submission#design-an-icon-for-your-connector-only-applicable-for-verified-publishers) and also just for testing I have copied an image from a published custom connector and uploaded to my connector , again the result is the same. Any help would be much appreciated.

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iwaldman 159 on 15 Apr 2025 at 19:29:43

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Custom Connector solution checker validation always fail for icon.png

Hi, we are facing the same issue. Any guidance would be greatly appreciated.
SB-28011009-0 3 on 28 Jan 2025 at 10:22:06

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Custom Connector solution checker validation always fail for icon.png

Was facing same issue, highlighted this issue to connector certified office hours call and they said that we can ignore these icon related errors.
asif158 3 on 06 Jan 2025 at 09:24:46

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Custom Connector solution checker validation always fail for icon.png

Hi, I'm facing the same issue and have fixed two of the points, but the "Icon dimensions should be square and within 100x100" issue is still there.

Icon must have a solid background (not transparent or white): Make sure the PNG logo has a solid background. The icon background color should not be empty (it will default to #007ee5) and should not be white (#ffffff).

Logo size or background color is incorrect: The icon's background color should match the logo color, and the logo should cover no more than 70% of the image (the one that you uploaded).

for the third issue which is not resolved I tried uploading logo with dimensions 150x150 or 200x200 (maintaining ratio 1:1) but it didn't worked.

I would appreciate any help with this. Thank you.

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