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Power Platform Community / Forums / Power Automate / Chat messages are boun...
Power Automate
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Chat messages are bouncing to other chats

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Posted on by

We are using Power Automate like a chat channel 

 

We fill out a form and then the form goes to agent to answer. 

Often times, while the agent is replying to the chat - when another comes up they get pushed out of their current chat

and have to scroll around to get back. I get that the new chat is priority, but how can we stay in the chat we are in?

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