Hi,
I created a custom regular expression entity "Incident ID" to extract incident tracking numbers:
(?i)INC[0-9]{1,6}
My bot question "Please enter incident ID" for extracting the ID recognizes the input, but I don't get the (proactive) slot filling working:
If I enter a trigger phrase like "incident status INC123", the related topic is started, but the question for getting the incident ID is not skipped.
Is the slot filling is only working for custom list entities, but not for regex?
Best regards
Stefan