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Approval email in Flow sends from requester not approver

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Posted on by AdamJBenson86

I have a powerapps form that the user fills information in on that pushes to flow and fills out information in the approval request. Once this is approved by management, an email is sent to the requester letting them know if it was approved or denied. This is all working as expected, but the email is coming in to the requester's inbox from the requester instead of the Microsoft Flow account or even the approver's account. Anyone run into this issue? I am wondering if it is being caused by the use of PowerApps with the Approvals action. Below is a picture of my flow.

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ScottShearer 25,270 Most Valuable Professional on at

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@AdamJBenson86:

Any emails sent from Flow using the Send an Email action will be from the user account associated with the connection used for the Send Email action. Check the Send Email action connection.

If this answers your post, pleae mark your question as Solved.

Scott

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AdamJBenson86 4 on at

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@ScottShearer

Not sure if I am looking in the place you are referring too, but here is an image showing the connections associated with the action. The email is not showing from me after it has been approved, but rather whatever user puts the request in.

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v-yamao-msft on at

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Hi @AdamJBenson86,

Thanks for feedback.

The issue could be reproduced by me. The action Send an email will send the email from the requestor but instead of requestor from previous email approver or Microsoft Flow account.

I will help confirm this issue on my side and back to you later.

Best regards,

Mabel

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AdamJBenson86 4 on at

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@v-yamao-msft

Were you able to confirm this?

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Community Power Pla... on at

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This is still an issue - even as the approver, if I run a test of the flow and attempt to put my email in the "From" box, I get a not authorized error as it seems to run the flow as if it is under the requesters account.

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