invalid approval requestor

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Posted on by Minglee99

Hi everyone,

My approval encounter a problem:

BadRequest. The request failed. Error code: 'InvalidApprovalRequestor'. Error Message: 'The approval requestor must be a single, valid user account within your organization.'.

After further checking, the string variable that I set up top retrieve a null value from the trigger "When an item is created". Each item newly created should have the email of the person who created it, but somehow it return null.

Any thoughts on this?

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CU-18081211-6 9,270 Moderator on at

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@Minglee99 ,

Can you check the results of initialize/set variable varUserEmail from a previous run, to see if the email value is extracted. It might be a small mistyping there.

Also you can take in consideration to delete the ; after the variable in approvals Requestor field.

Hope it helps !

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Minglee99 25 on at

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@gabibalaban I already check it, and the result of previous run is the same, null on email, display name and everything related on the data of the one who created it, but somehow have the data on the one who modified it. Weird.

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