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Power Platform Community / Forums / Power Automate / When_a_new_email_arriv...
Power Automate
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When_a_new_email_arrives_in_a_shared_mailbox_v2

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How do I fix this error?
 
{
"status": 403,
"message": "You are not authorized to perform this operation. This error can occur for sandbox (test) accounts or if OData operations are disabled by your Exchange server administrator.\r\nclientRequestId: *redacted*\r\nserviceRequestId: *redacted*",
"error": {
"message": "You are not authorized to perform this operation. This error can occur for sandbox (test) accounts or if OData operations are disabled by your Exchange server administrator.",
"code": "ErrorAccessDenied",
"originalMessage": "Access is denied. Check credentials and try again., The process failed to get the correct properties."
},
"source": "office365-sea.azconn-sea-001.p.azurewebsites.net"
}
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I have the same question (0)
  • Suggested answer
    David_MA Profile Picture
    12,966 Super User 2025 Season 2 on at
    You need to get with your Exchange admins and have them give the account you are building the flow with the appropriate permissions. You will need at least read and manage permissions.
  • dbgghost Profile Picture
    32 on at
    Have you found a solution to this issue? I am experiencing the same issue
     

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