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Flow terminates after one hour

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Posted on by YaderAguirre

Hello everyone.

I have designed a flow, and it is working properly (actions). It uses authorization requests , but after one hour, the flow terminated itself as succeded, and the authorization process was not completed. As a workaround, I have set P30D in the timeout option of the authorization request, and now the flow indicates as "running" after 1 hour (I thought the problem was resolved), but when one user authorizes, the flow terminates as succeded anyway (it is interrupted), and the other approvers don't receive the authorization request.

is it due to a licensing related problem? I am using the Microsoft 365 Enterprise Standard suscription (Microsoft PowerAutomate Free).

Can you help me please?

Than

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Matthy79 4,180 Super User 2024 Season 1 on at

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Does another action has a timeout limit set. Maybe a loop. Have you checked that?

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David_MA 12,966 Super User 2025 Season 2 on at

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Can you show the configuration of your flow?

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YaderAguirre 11 on at

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Hello,
I checked every action looking for that configuration (timeout limit) and in all the actions, is set to P30D trying to prevent the flow from terminating.

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YaderAguirre 11 on at

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Hello David,
Sure. Next, let me show you the config of the authorization request. It is within a loop:

{
    "inputs": {
        "host": {
            "connectionName": "shared_approvals",
            "operationId": "StartAndWaitForAnApproval",
            "apiId": "/providers/Microsoft.PowerApps/apis/shared_approvals"
        },
        "parameters": {
            "approvalType": "CustomResponse",
            "WebhookApprovalCreationInput/responseOptions": [
                "REVISADO X CLX",
                "NO CONFORME"
            ],
            "WebhookApprovalCreationInput/title": "REVISION DE CLINICA PARA INGRESO DE PERSONAL",
            "WebhookApprovalCreationInput/assignedTo": "YAguirre@calibremining.com;",
            "WebhookApprovalCreationInput/details": "DATOS DE LA SOLICITUD:\nID DE SOLICITUD: @{triggerOutputs()?['body/ID']}\nPROVEEDOR: @{triggerOutputs()?['body/Title']}\nFECHA DE REGISTRO: @{triggerOutputs()?['body/FECHA_REGISTRO']}\nTELEFONO DEL CONTACTO: @{triggerOutputs()?['body/TEL_CONTACTO']}\nEMAIL_CONTACTO: @{triggerOutputs()?['body/EMAIL_CONTACTO']}\nRESIDENCIA: @{triggerOutputs()?['body/RESIDENCIA']}\nACTIVIDAD ECONOMICA: @{triggerOutputs()?['body/ACTIVIDAD_ECONOMICA']}\nTRABAJO: @{triggerOutputs()?['body/TRABAJO_REALIZAR']}\nOC/SST: @{triggerOutputs()?['body/OC_SST']}\nDESDE: @{triggerOutputs()?['body/DESDE']}\nHASTA: @{triggerOutputs()?['body/HASTA']}\nCANTIDAD DE TRABAJADORES: @{triggerOutputs()?['body/CANT_TRABAJADORES']}\nSOLICITANTE: @{triggerOutputs()?['body/SOLICITANTE']}",
            "WebhookApprovalCreationInput/itemLink": "@triggerOutputs()?['body/{Link}']",
            "WebhookApprovalCreationInput/itemLinkDescription": "Ver detalles de la solicitud y los documentos de sustento",
            "WebhookApprovalCreationInput/enableNotifications": true,
            "WebhookApprovalCreationInput/enableReassignment": true
        },
        "authentication": "@parameters('$authentication')"
    },
    "runtimeConfiguration": {
        "secureData": {
            "properties": [
                "outputs"
            ]
        }
    },
    "limit": {
        "timeout": "P30D"
    },
    "metadata": {
        "operationMetadataId": "f3d70d9b-a988-41ee-a8a6-409ec20ebc1b"
    }
}

flow.jpg

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David_MA 12,966 Super User 2025 Season 2 on at

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Is your approval action a Start and wait for an approval or just a Start an approval? If it is Start and wait for an approval, do you have it configured to wait for all responses? If you are not using Start and wait for an approval, that would explain why it is not waiting for everyone to complete the approval. The flow is probably then timing out on the Do until action as by default that has a one-hour timeout.

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YaderAguirre 11 on at

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I will check that out thoroughly.
I'll let you know the result.
I really appreciate your help

Yader

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YaderAguirre 11 on at

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You were completely right!
I followed your instructions and redesigned the flow and now it is working fine!.
thanks David!

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