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I want to add powerva BOT to teams, but I have no permission to add BOT to team.

Posted on by 10

s.jpg

I want to add powerva BOT to teams, but I have no permission to add BOT to team.

What permission do I need? I am a global administrator

 

  • chass Profile Picture
    chass on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    As this looks to be specific to your situation, please create a case to have one of our engineers take a look. 

    You can do this here: 

    https://powervirtualagents.microsoft.com/en-us/support/

     

  • lanfengye Profile Picture
    lanfengye 10 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    Thankyou!

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    I will investigate it and return the answer to you! 🙂

  • lanfengye Profile Picture
    lanfengye 10 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    s.jpg

    All options is "Allow all apps"  at the beginning as you said

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    Hi @lanfengye ,

     

    Follow these steps to implement it:

    - Open the https://admin.teams.microsoft.com/

    - Teams apps >> Permission policies

    - See your "Global (Org-wide default) and click on it

    - Select the option "Allow all apps" for all options on this page

    - Save, close your Desktop Teams and open it again

    - Try again to Install your chatbot

  • lanfengye Profile Picture
    lanfengye 10 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    s.jpg

    this step , can you get it ?

  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    Yes @lanfengye ,

     

    But in which step did you get this issue?

     

    We have some steps to implement the chatbot:

    - Add the MS Teams channel  inside the PVA portal

    - Install the App Studio inside the MS Teams

    - Add a bot inside the MS Teams filling all fields

    - Install the chatbot inside your current account with MS Teams

    - Enable the chatbot for all users 

     

    Because your screenshot is in another language, I cannot read it.

  • lanfengye Profile Picture
    lanfengye 10 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    It's still the same now

  • lanfengye Profile Picture
    lanfengye 10 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.
    today,sevral hours ago
  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: I want to add powerva BOT to teams, but I have no permission to add BOT to team.

    Hi @lanfengye ,

     

    When did you get this error?

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