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Power Platform Community / Forums / Power Automate / Update Item Not working
Power Automate
Answered

Update Item Not working

(1) ShareShare
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Posted on by 381

I have a SharePoint List that tracks the progress of creating a new material in our ERP system.  I have a column- "Status" that is a choice column, and is not part of the Form for new entries. 

The logic goes like this- Engineering creates a New item in the SharePoint list, and fills in the first few fields.  The last field they fill in is a choice column with (2) options.  This is the trigger that determines who the next department to work on this process is (US20 Operations OR US21 Operations) by setting the Status column to show this.  Then the next department (US20 Operations OR US21 Operations) completes their boxes (all are Yes/No columns, with default set to No), in which the flow should update the Status to show the next downstream process name (Purchasing, Accounting, Quality, Sales, Complete).  The last column of their respective columns is the trigger for the next department, and so on until the last department checks their box, then the Status will display "Complete". 

I have a Flow setup that sets this column's value when a New Item is Created (US20 Operations OR US21 Operations)- and it works as intended. 
Then I have a second flow setup where when an Item is Modified, it is supossed to update the Status column based on If the trigger columns (all Yes/No columns whose default is No) changes.  I have it set up to check the trigger columns working backwards, from end to the beginning and then terminating if it finds a "true" condition- because as the SharePoint is updated by the various departments, their respective check boxes will be "true" and I would not want the Status to be stuck on the first step of the process.

MShelnutt_1-1709047426489.png

 

Problem Statement: The flow tests successfully and no errors are found, but it is not Updating the SharePoint List as intended.

SharePoint List-

 

MShelnutt_3-1709043596458.png

Flow-

 

MShelnutt_0-1708955196374.png

When Item is Modified-

MShelnutt_0-1709043916083.png

 

 

MShelnutt_0-1709043422281.png

 

 

MShelnutt_1-1709043462108.png

MShelnutt_2-1709043496788.png

Test Results-

When Item is Modified outputs=

MShelnutt_1-1709043153643.png

But, for the Condition action=

MShelnutt_0-1709043072970.png

 

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I have the same question (0)
  • trice602 Profile Picture
    15,404 Super User 2025 Season 2 on at

    Hi @MShelnutt ,

     

    The ID column in your update item action is a required field.  It looks empty in your screenshot.

     

     

  • MShelnutt Profile Picture
    381 on at

    Hi @trice602 not sure why the screenshot was like that, I went through and checked all the Condition Actions and their respective Update Item Actions and the ID is in all of the fields- which would explain why the flow runs successfully according to Power Automate.   And when I run the Flow Checker, there are no errors.
    Any other ideas?

  • MShelnutt Profile Picture
    381 on at

    @trice602 

    MShelnutt_0-1708975372098.png

     

  • trice602 Profile Picture
    15,404 Super User 2025 Season 2 on at

    Hi @MShelnutt ,

     

    Can you verify your last run history please?  Please verify the Yes side of your condition is processing; I suspect the condition action and the update item is not getting processed at all.

  • MShelnutt Profile Picture
    381 on at

    @trice602 

    MShelnutt_0-1708975565822.png

     

  • trice602 Profile Picture
    15,404 Super User 2025 Season 2 on at

    Hi @MShelnutt ,

     

    Thanks for sharing.  Now click on the date of the last run and scroll down to the conditional action and share the results please.  You need to check and see if the condition is true or false.

     

    What this screen shows you is the run was successful but it doesn't show you the path of the conditional action.

     

    trice602_0-1708975711326.png

     

     

     

  • MShelnutt Profile Picture
    381 on at

    @trice602 
    I see some older suggestions for this type of flow mentions starting out with a "Get Record" before doing updates, is that necessary anymore?

  • MShelnutt Profile Picture
    381 on at

    @trice602 

    MShelnutt_0-1708975875003.png

     

    MShelnutt_1-1708975917295.png

     

  • MShelnutt Profile Picture
    381 on at

    @trice602  you are correct, it is skipping for some reason.

  • MShelnutt Profile Picture
    381 on at

    @trice602 

    I dont see anything wrong with the selected logic-

    MShelnutt_2-1708976139188.png

     

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