Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Copilot Studio - Building Copilot Studio Chatbo...
Answered

Triggering Chatbot when a new starter joins

(0) ShareShare
ReportReport
Posted on by 2

Hi everyone, 

I'm trying to develop an onboarding chatbot for my organisation. Ideally on the first time a user logs into teams, the chatbot will appear with a menu of some FAQs about the company etc. 

Would anyone know how to trigger a PVA bot in teams that starts a conversation if this is the first/second/third time a user logs into Teams? 

Can PVA even start the conversation first? I'm pretty new to PVA. 

Thanks in advance!

  • Verified answer
    SueB Profile Picture
    Microsoft Employee on at
    Re: Triggering Chatbot when a new starter joins

    There is the Preview functionality to send a message from a bot in Teams. I mention it cautiously since it is still in pre-release and might change. Your admin would need to pre-pin and install the bot first.

    It starts out with a Power Automate flow that triggers when the new hire is added to a Team. Then the Post message in chat or channel Teams connector is used to send the initial message.

     

    Take a look at these links.

    Notify bot users in Power Virtual Agents for Teams with proactive messages and cards - Power Virtual Agents | Microsoft Docs

    Manage app setup policies in Microsoft Teams - Microsoft Teams | Microsoft Docs

     

    Here's the basic structure:

    Proactive Chat.jpg

     

    I hope this helps. 

     

    Thank you for using Microsoft Power Platform Communities!
    Sue
    Support Engineer
    Microsoft Power Platform


    If this post helps, then please consider accepting it as the solution to help other members find it more quickly! Have a great day!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 169 Super User 2025 Season 1

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 150

#3
sandeep_angara Profile Picture

sandeep_angara 75

Featured topics