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Triggering Chatbot when a new starter joins

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Hi everyone, 

I'm trying to develop an onboarding chatbot for my organisation. Ideally on the first time a user logs into teams, the chatbot will appear with a menu of some FAQs about the company etc. 

Would anyone know how to trigger a PVA bot in teams that starts a conversation if this is the first/second/third time a user logs into Teams? 

Can PVA even start the conversation first? I'm pretty new to PVA. 

Thanks in advance!

  • Verified answer
    SueB Profile Picture
    SueB on at
    Re: Triggering Chatbot when a new starter joins

    There is the Preview functionality to send a message from a bot in Teams. I mention it cautiously since it is still in pre-release and might change. Your admin would need to pre-pin and install the bot first.

    It starts out with a Power Automate flow that triggers when the new hire is added to a Team. Then the Post message in chat or channel Teams connector is used to send the initial message.


    Take a look at these links.

    Notify bot users in Power Virtual Agents for Teams with proactive messages and cards - Power Virtual Agents | Microsoft Docs

    Manage app setup policies in Microsoft Teams - Microsoft Teams | Microsoft Docs


    Here's the basic structure:

    Proactive Chat.jpg


    I hope this helps. 


    Thank you for using Microsoft Power Platform Communities!
    Support Engineer
    Microsoft Power Platform

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