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Delete Email (V2) isn't deleting Emails

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Posted on by Community Power Pla... Microsoft Employee

I'm creating flows using the "CreateAnItemInSharePointFromAttachment" Template. This works up until the end when it should Delete the Email. It doesn't delete the email. In the beginning the flow worked great but, it seems when (V2) showed up, it stopped.

Here's a capture of the flow:

Here's the error:

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Using flows

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @Anonymous

That is because the trigger you are using is when an email is arrived in a Shared Mail Box and then the action for deleting it is using the mailbox associated to the mail box that is authenticating the connector and not the shared mail box. I believe that the delete email action cannot delete an email from a shared mailbox.

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VictorIvanidze 13,079 on at

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Hi @Anonymous,

have a look at this thread: https://powerusers.microsoft.com/t5/General-Power-Automate/Get-email-from-shared-mailbox-Invalid-Mailbox-ID/m-p/486261#M46669

In summary: you have exploited a bug in Delete email (v2) action. Now it seems they have fixed a bug and your flow stops working.
There exists a non-direct way to delete a message using MS GRAPH API though.

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Community Power Pla... Microsoft Employee on at

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"That is because the trigger you are using is when an email is arrived in a Shared Mail Box and then the action for deleting it is using the mailbox associated to the mail box that is authenticating the connector and not the shared mail box."
The owner of the shared mailbox also configures the connector and flow.
"I believe that the delete email action cannot delete an email from a shared mailbox"
It worked before last week for over month.

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