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Power Platform Community / Forums / Power Automate / Delete Email (V2) isn'...
Power Automate
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Delete Email (V2) isn't deleting Emails

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Posted on by

I'm creating flows using the "CreateAnItemInSharePointFromAttachment" Template.  This works up until the end when it should Delete the Email. It doesn't delete the email. In the beginning the flow worked great but, it seems when (V2) showed up, it stopped.

Here's a capture of the flow:

STEP2.png

 

Here's the error:

error.png

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  • yashag2255 Profile Picture
    24,769 Super User 2024 Season 1 on at

    Hi @Anonymous 

     

    That is because the trigger you are using is when an email is arrived in a Shared Mail Box and then the action for deleting it is using the mailbox associated to the mail box that is authenticating the connector and not the shared mail box. I believe that the delete email action cannot delete an email from a shared mailbox. 

     

    Hope this Helps!

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

  • VictorIvanidze Profile Picture
    13,073 on at

    Hi @Anonymous,

     

    have a look at this thread: https://powerusers.microsoft.com/t5/General-Power-Automate/Get-email-from-shared-mailbox-Invalid-Mailbox-ID/m-p/486261#M46669

     

    In summary:  you have exploited a bug in Delete email (v2) action. Now it seems they have fixed a bug and your flow stops working.

    There exists a non-direct way to delete a message using MS GRAPH API though. 

  • Community Power Platform Member Profile Picture
    on at

    "That is because the trigger you are using is when an email is arrived in a Shared Mail Box and then the action for deleting it is using the mailbox associated to the mail box that is authenticating the connector and not the shared mail box."

    The owner of the shared mailbox also configures the connector and flow

    "I believe that the delete email action cannot delete an email from a shared mailbox"

    It worked before last week for over month.

     

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