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Power Automate Flow is Running Slow

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Posted on by YZ-22071301-0

Hi All, I hope you are doing well.

We have developed a flow using Power Automate, this flow is built to update entity information once an entity is created on Dynamics 365 CRM, it is supposed to update the ID, and place the customer name in a field we created, and after this step it is supposed to create a project related folder on SharePoint, and then update the row to add the folder's link to the entity, without any reasons, some times the flow gets extremely slow that it takes up to 53 Min to complete the run, what could possible be the issue reasons and what could be a possible solution, we use the data after update in an integration that verifies each 3 minutes for any new trigger, we need to ensure that the flow runs and update the fields in less than 3 minutes.

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trice602 15,402 Super User 2025 Season 2 on at

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Hi @YZ-22071301-0,

It sounds like you are being throttled. Is the flow owner running a premium license? Slow, intermittent flows typically always leads to licensing.

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Tomac 3,948 Moderator on at

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In your flow information screen you can review a recently completed run and see exactly which actions took a long time to complete:

Click on the timestamp (highlighted) to open a recently completed run. Then expand each action to see how long each one took. Using this method you can find the specific action(s) that are running slowly.

Please reply with the results you find about which actions are taking the longest so we can better help diagnose the issue.

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YZ-22071301-0 12 on at

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@Tomac, I have already conducted an anlysis on all the steps, please find it below

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Tomac 3,948 Moderator on at

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@YZ-22071301-0

Thanks for the follow up and the chart. To clarify, the columns represent the total time of all actions of that type, and the numbers are in minutes, correct?

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stampcoin 5,058 Super User 2025 Season 2 on at

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@YZ-22071301-0

The <3 min implies that you should consider moving critical, time-sensitive logic into Azure Logic Apps or Azure Functions +service bus. If I were you, I would do that.

Provide a robust solution for CRM is crucial for the business.

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YZ-22071301-0 12 on at

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@Tomac, Yes it is

@stampcoin, I will try to do some research on this, appreciate your assistance on this.

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