Modern Approvals Body Formatting

(0) Share

Report

Posted on by b_henning

I'm creating a business card request from that forward to manager for approval.

I'd like the modern approvals message the approver gets to look like this:

Quantity: something

Name: something

Cost Center: Something (and so on).

Instead it's formatting like this

Quantity: something Name: something Cost Center: Something (and so on).

The approval is ugly. I've trying using HTML </br> tags but they show up in the message like this

Quantity: something</br>Name: something</br>Cost Center: Something (and so on).

Which is even more confusing. Anyone found a good solution?

All responses (13)

Answers (0)

Community Power Pla... on at

Like (1)

Report

Re: Modern Approvals Body Formatting

Hi there,

Facing this issue also, what a shame, it was all fantastic and easy, until you receive the approval email which is aligned as centered, and does not take Bold... or other HTML...

I see that this issue is reported since 2016 on some other forums, its a shame there is no reaction on this yet, would make the product perfect for business use!

If any missed update please do let us know, its really a bottleneck to production! The rest is great, thanks!
Rbert83 35 on at

Like (1)

Report

Re: Modern Approvals Body Formatting

Is there any update as to why the Modern Approval Flow's detail section is not rendering in HTML? I know the details section comes through on the emails just fine, but if your using the Flow App. (Which is kind of a big reason to use the modern approval flows) It's still all mushed up.

Any feedback from the community would be helpful. This issue is delaying me pushing out a new workflow for our executives to approve details of a bid as they are on the go. The main reason why we want to use this instead of the email as the primary approval is that it provides a notification on the phone from the Flow App rather then just another random email hitting their inboxes.

Thanks,
Rob
Community Power Pla... on at

Like (0)

Report

Re: Modern Approvals Body Formatting

Yep someting has changed because none of my Modern Approval emails render the HTML
Community Power Pla... on at

Like (0)

Report

Re: Modern Approvals Body Formatting

Hi Aspan,

Yes in the details only - I know this is not the response you are looking for but I believe something may have changed as the email works file for me with or without html tags

Thanks
Chet
aspan 2 on at

Like (0)

Report

Re: Modern Approvals Body Formatting

@Anonymous Could you please clarify, do you mean placing <a href="hyperlink">your text here</a> in the Details field of the Start an Approval card, as below?
I've tried with and without a working link, with and without text, and putting it in the body of the email I'm attempting to use in this Details field instead, but so far the garble of HTML tags persists.
Pvansickler 4 on at

Like (0)

Report

Re: Modern Approvals Body Formatting

<BR> works for me on the E-mail Approval Block... I do notice that you have "\" in there on your <\BR>
Community Power Pla... on at

Like (0)

Report

Re: Modern Approvals Body Formatting

Try adding <a href="hyperlink">your text here</a> and the HTML renders fine in the email, leave the text blank if you don't want any hyperlink to be displayed
Community Power Pla... on at

Like (0)

Report

Re: Modern Approvals Body Formatting

Ah, ok, I was not aware that there was a new one.
jacomahig 16 on at

Like (1)

Report

Re: Modern Approvals Body Formatting

Hi deeod, I think you are referring to the old approval there is a new approval action called Modern approval
this still does NOT support HTML as of today this is a critical for our team and a very common requirement
I hope flow team would add this HTML option in the new modern approval it would be a total tumbs up ....
Community Power Pla... on at

Like (1)

Report

Re: Modern Approvals Body Formatting

Mine is working using HTML tags but I had to turn on the email option "Is Html?" to be YES for the it to recognize the tags. This setting is at the bottom of the email content section below the Body of the message.