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Power Automate
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Emails not sending to specific domain

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Posted on by CU20011804-0
I'm using Send An Email V2 to send an email to users from different domains but users with a specific domain are not recieving the emails.
 
They are always sent from an admin account ("admin@xyz.com").
 
Inside the Power Automate run history I can see that the flow succeeded and sent to the right recipients.
 
I've added myself and some other addional recipients to test and all of us get the emails successfully except people with domain "xyz"
 
They have checked their spam/junk inboxes and have not receieved any emails.
 
Are there security settings on either end that I should be looking at? Or what is preventing the emails from going through successfully? The weird part is it's the same domain of the admin account they are sending from.
 
Admin_20250120182...
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  • Suggested answer
    SudeepGhatakNZ Profile Picture
    SudeepGhatakNZ 14,396 Most Valuable Professional on at
    Since the problematic domain is the same as the sender's domain (e.g., "xyz.com"), this could be an internal filtering issue. Work with the IT admin of the "xyz.com" domain to review the email filtering rules or allowlist settings to ensure that emails from the admin account (admin@xyz.com) are not being blocked or quarantined. Also check if the emails are being flagged as potential spoofing or phishing attempts.
    You can do this from the Exchange Admin Center.
     

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