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Power Platform Community / Forums / Power Automate / Unable to sign in powe...
Power Automate
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Unable to sign in power automate android app

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Posted on by 14
I can sign in office365 web.
But cannot on android app.
I tried many times.
There is a message like that.
An error has occured, try it again or sign in another account.
I ask help to solve it.
I have the same question (0)
  • Verified answer
    GabrielStJohn Profile Picture
    Microsoft Employee on at

    Hey there!
    Thanks for posting!

    Please try deleting and then re-installing the app on your phone and then try to log-in again.

    This should help to fix your issue. If this doesn't fix it, it might be an issue related to your Power Automate Environment DLP and you would need to contact your system Admin to gain permission.

    Please report your findings back to this post so that we can mark it once it is solved!

     

    Cheers!

     

  • abraxas85 Profile Picture
    14 on at
    Thanks:)
    I solved this problem.
    re-installed apk released 2.35.0 ver
  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hello,

     

    Since the most recent update of this app, I have been getting the following error on my Android device: "There was a problem signing in. Please try again, or sign in with a different account."

    I have a Samsung Galaxy S8 with Android V9, Verizon as my carrier, and the October 1 security patch level installed. The version of the power automate app that I have is 2.36. I have been able to log in to power automate online through my O365 account.

    I have tried uninstalling and reinstalling the app, uninstalling all Microsoft related apps, and removing my O365 account from the "Accounts" list in "Settings". Nothing has helped.

    I have two coworkers with the following:

     Coworker 1Coworker 2
    CarrierVerizonAT & T
    DeviceSamsung Galaxy S8Samsung Galaxy S8 Plus
    Android Version99
    Power Automate Version2.352.35
    Security Patch LevelOctober 1November 1

     

    I have found the power automate app to be very useful for my work, and beyond this, have been very satisfied. Is there anything that I can do to fix this?

  • abraxas85 Profile Picture
    14 on at

    I had same problem.

     Are your coworkers able to sign in power automate app?

     

    I solved like this

    1. remove power automate app on my device.

    2. find 2.35.0 ver. apk file and install(I stopped beta version)

    3. I can sign in

    4. Update the app and I check that I can sign in.

     

     

    I wish you solve this problem:)

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thanks for this suggestion. I downloaded the 2.35 APK version, and it worked! Many thanks!

  • pperezuy Profile Picture
    4 on at

    Hi, how did you get and install an older version of Power Automate.

    In Play Store I'm seeing only the latest.

     

  • abraxas85 Profile Picture
    14 on at
    Hi.
    I think you can find older ver. files apk sites
    search power flow 2.35.0 apk via bing.
  • Svasile Profile Picture
    6 on at

    Yes it does work. That version is still called Flow, not Power automate, by the way. Shameful how Microsoft can ignore an obvious issue like this. Did you hear Microsoft ? Now I have to go and disable automatic upgrades on the app I just realized... Or not, since I installed side apk... DID YOU HEAR, MICROSOFT, FIX THIS ASAP! IT'S BEEN MONTHS!

     

    PS. 2020/06/18: Since I installed the prior version, my phone updated to version 2.36 which is titled Power Automate. This one version works now, it used to not work before. What happened in between that might have something to do with it is that I uninstalled the Authenticator Android app (Msft), which was causing problems with Microsoft Teams. The issues might be related, who knows?

    PS2. 2020/06/18: Even though PowerAutomate works now, it's still not perfect. The button triggers don't work, inside the app, or outside, through the widgets on the home screens. The widgets fail to connect to any of the flows, cannot be created. The button triggers inside the app fail with "try again later". Who on Earth still responds to a failure with "try again later"?

  • harzicn Profile Picture
    76 on at

    Does anyone have a reliable link to the best place to obtain and download this APK?

    I have tried several times to uninstall and reinstall the app from Play Store, but it always gives me the error message when I try to log on using my School Account. Is there anything else I can try before digging around to find the APK?

    Microsoft Power Automate developers, this is the third Android phone that I have tried to use with Power Automate and none of them ever allow me to log on. I would like to encourage others to use the app, but it is impossible if they have to manually install an APK to do this. I hope you will be able to look into this issue. Thank you.

  • harzicn Profile Picture
    76 on at

    I have spoken to Microsoft support about this and the representative kindly directed me to this thread.

    This is the second time, I have been advised to install a Flow APK for my brand new Samsung phone. I had the same problem with my previous work phone This is really frustrating. I have followed all the advice, logged out of all Microsoft apps, run Android software updates, reinstalled Power Automate from Google Store and still I cannot log on.

    I really do not want to go to some unofficial website to download and try to install an APK that could very well be corrupt for all I know. As an admin, I would never advise any of my users do that. 

    Please, Microsoft Power Automate Mobile App Team, take a look at this. Not being able to test and run Power Automate (and PowerApps) on a standard Samsung phone (doesn't work on my personal Motorola Moto either) is very limiting.

    I hope to hear back about this. If the only way forward is to side-load the APK, could someone from Microsoft at least provide a trustworthy and secure download location. Thank you.

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