Shifts and power automate approvals

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Posted on by sy001

i tried to create auto approval when someone applied leaves on teams shift,

the automation worked until 12 Dec 2025 - it stopped recognising requests and did not run the automation. why is this the case?

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Building flows

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Michael E. Gernaey 53,488 Super User 2025 Season 2 on at

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Hi @sy001

Can you please open one of the failed one please and share what action failed and any errors.

Thanks

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sy001 2 on at

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Hello Here is the code, i tried to retrigger from an old request

{

    "statusCode": 403,

    "headers": {

        "Transfer-Encoding": "chunked",

        "Vary": "Accept-Encoding",

        "Strict-Transport-Security": "max-age=31536000",

        "request-id": "45642684-8c89-4ace-91b5-ad2ffb723d87",

        "client-request-id": "45642684-8c89-4ace-91b5-ad2ffb723d87",

        "x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"Southeast Asia\",\"Slice\":\"E\",\"Ring\":\"5\",\"ScaleUnit\":\"000\",\"RoleInstance\":\"SI1PEPF00035C05\"}}",

        "x-ms-environment-id": "default-8965d832-f974-46d3-8b36-a834bccd4f10",

        "x-ms-tenant-id": "8965d832-f974-46d3-8b36-a834bccd4f10",

        "x-ms-dlp-re": "-|-",

        "x-ms-dlp-gu": "-|-",

        "x-ms-dlp-ef": "-|-/-|-|-",

        "x-ms-mip-sl": "-|-|-|-",

        "x-ms-au-creator-id": "2939ca9f-6999-4a8d-9db9-168167bf3f44",

        "Timing-Allow-Origin": "*",

        "x-ms-apihub-cached-response": "true",

        "x-ms-apihub-obo": "false",

        "Date": "Wed, 17 Dec 2025 02:34:38 GMT",

        "Content-Type": "application/json",

        "Content-Length": "478"

    },

    "body": {

        "error": {

            "code": "Forbidden",

            "message": "{\"error\":{\"code\":\"Forbidden\",\"message\":\"Sorry, you can only accept or deny time off requests that have been requested by the sender.\",\"details\":[],\"innererror\":{\"code\":\"ShiftRequestNotAvailable\"}}}",

            "innerError": {

                "date": "2025-12-17T02:34:38",

                "request-id": "45642684-8c89-4ace-91b5-ad2ffb723d87",

                "client-request-id": "45642684-8c89-4ace-91b5-ad2ffb723d87"

            }

        }

    }

}

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Riyaz_riz11 3,893 Super User 2025 Season 2 on at

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Hi,

Open the trigger “When a new Time Off request is created, updated or deleted” and re‑select the correct Team/Schedule, then save and turn the flow off and on to force re‑registration.
Confirm with your Teams admin that nothing changed in Shifts team renamed, schedule deleted, permissions or licensing updated and that your account still has rights to see and approve Time Off.
Manually create a new test Time Off request in the same team and compare its payload/fields with older successful ones; if the schema changed, update the condition and actions to match the new field names or values (for example, “Change type = created”).
If the old flow still does not trigger, take a copy it into a new flow using the same trigger and actions; sometimes Shifts triggers become corrupted and only re-creating the flow restores detection.

If I have answered your question, please mark it as the preferred solution ✅ . If you like my response, please give it a Thumbs Up 👍.
Regards,
Riyaz

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