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Power Platform Community / Forums / Power Automate / Send email from shared...
Power Automate
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Send email from shared mailbox after approval process

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Posted on by 12
Dear All,
 
I have created power automate approval flow runs from power apps.
 
Once user runs the flow from power apps,  Start and wait for an approval action triggers.
 
Once approver approves /  rejects.. we need to send set of emails to different users using shared mail box.
 
Here I have created the SEND AN EMAIL (V2) action using SEND AS with Shared mailbox. after the START and WAIT for an Approval action.
 
the problem is.. SEND AN EMAIL (V2) action always trigger using Approval requestor account (Current logged in user in power apps.) and they don't have access permissions to send as email using shared mailbox. am always getting error of FORBIDDEN or Network error at SEND EMAIL action.
 
IF I run the flow there is no issue. as am the owner of the flow and I have access permission to SEND AS  email using shared mailbox.
 
Kindly advise how can I send email using shared mailbox but not as  the requestor's email of the approval process.
 
 
 
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  • AnthonyAmador Profile Picture
    2,553 Moderator on at
    Hi, 
     
    You can try using the ‘Send an email from a shared mailbox (V2)’ action and declare a connection reference specific to that action. However, please note that the users will need access to the connection that you are setting in the connection reference in order to run the flow.

    Let me know if that works. 
    Anthony. 

    If my reply answers your question, please like and mark it as verified. This helps me stay motivated to assist others and makes it easier for users with similar questions to find the answer. Thanks!
    Feel free to connect with me on LinkedIn!
     

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