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Getting error 502 when saving email attachment

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Posted on by JingChang Microsoft Employee

I have a flow to save email attachments when new email arrives. But I am getting 500 unknown error yesterday and then today I am getting 502, could someone please help?

I am using save email attachment flow but I am getting

Inputs

Folder Path
Inbox
Importance
Normal
Has Attachments
True
Include Attachments?
True

Outputs

Headers
{ "Pragma": "no-cache", "x-ms-datasourceerror": "True", "x-ms-request-id": "4158810d-6bba-40c6-94e7-10ebd05ebd42", "X-Content-Type-Options": "nosniff", "Connection": "close", "Cache-Control": "no-cache", "Date": "Tue, 09 Aug 2016 19:59:55 GMT",

Body
{ "status": 502, "message": "The service returned invalid JSON.", "source": "127.0.0.1" }

Create

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Using flows

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JmArreola Microsoft Employee on at

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Hi @JingChang. can you please share your flow id?

Go to My flows, then click on the flow, and share the url with me.

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JingChang Microsoft Employee on at

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Hi JmArreola, thanks for following up!

I have two flows one saving to storage account and the other savign to one drive, they both run into the same error, on the first activity "On new email", here are the urls
https://flow.microsoft.com/manage/flows/78c3679b-9dbd-47af-adbc-4a6754740e2d

https://flow.microsoft.com/manage/flows/d4057d34-a526-474c-8cec-e49464c75b65

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JingChang Microsoft Employee on at

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I left From, To, and Subject Filter empty in the intention of processign all emails, do they have to have some input?

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JingChang Microsoft Employee on at

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okay, @JmArreola, I forgot to tag you in previous conversations, Now with all From, To, Subject Filter specified, I had a successful save of email attachment to one drive.

What is the right way to save all email attachments without specifying sender and subject filter?

thanks
Jing

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JmArreola Microsoft Employee on at

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Hi @JingChang the filters are not required. The flow should work with and without them. I already have the logs for the failures of your Flows and we will investigate the reason why they failed.

Yesterday we had an issue related to this connector, i will see if your issue is related. In the meantime, just to double check, can you please modify the flow, remove the filters and test it again now?

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JingChang Microsoft Employee on at

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Hi @JmArreola sure thing! I will validate and let you know. just to make sure, you mean with From, To, and Subject filter all empty (default to accept all), it should work? do you just want me to remove subject filters or remove all three?

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JmArreola Microsoft Employee on at

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Yes @JingChang, I mean the From, To and Subject filter, if you can just modify the flow to be the same as it failed yesterday.

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JingChang Microsoft Employee on at

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Hi @JmArreola it failed again,but not on the first "on new email" activity, but on the second "Create File" activity. I am seeign a new error below, what does it mean? could you please help?

Meanwhile, I havn't had any success when saving to storage account. I will send out details soon,

thanks
Jing

On new email
2s

Create file
0s
Error
Code
InvalidTemplate
Message
Unable to process template language expressions in action 'Create_file' inputs at line '1' and column '11': 'The template language function 'concat' parameter values is out of range: evaluating the function would result in a literal of length '226477' which exceeds the limit of '131072'. Please see https://aka.ms/logicexpressions#concat for usage details.'.

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JmArreola Microsoft Employee on at

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Ok @JingChang. Let me take a look on the error

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JingChang Microsoft Employee on at

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@JmArreola is that error a data size limit error? what is the supported data size limit for an email attachment? This is a highly asked customer scenario and we have some customer trying to automate their data pipeline using this.

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