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Hello, I have a Power Automate flow which saves all the email attachments to a Box Folder. The flow works when I am connected to BOX via my credentials. However it is not working when we are connected to BOX via my customer's credentials. He has the same permissions as me. I am not seeing any errors in the Power Automate. Any help is appreciated. Sridhar
Dear sramaswamy71,
Thank you, next step I would consider is to see if the action actually works in the flow and via your collegea.
Hope this helps,
Happy flowing,
Koen
Hello,
I have two screenshots. SR Flow is the one that is working fine. ZK Flow is the one that is failing.
As you can see there are no error messages.
SridharSR Flow
ZK Flow
Dear sramaswamy71,
From what you describe it sounds to me that you are 'sharing' your flow to run with other users' permissions. Therefore my first point of investigation into the error would be to see under what credentials the flow is actually running. This may require you to have a look on the other users' computer to see which connections are actually used when he/she runs the flow.
BTW, it always helps to include screenshots of the error you get for illustration (but remove any sensitive details).
Happy flowing,
Koen
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