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Power Platform Community / Forums / Power Automate / Error using Adobe Sign...
Power Automate
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Error using Adobe Sign action in Power Automate

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Posted on by 15

I've been working with a unit to build a better workflow for one of their processes. 

  • We've created a SharePoint site to store unsigned contracts and request details. 
  • The three staff members have Adobe Sign accounts and are able select files in SharePoint to "Send for Signature."
  • One is a Group Admin in Adobe Sign and all three are in the group.

 

We want the signed files to be saved to this SharePoint site.  The Flow I set up with the Group Admin initially worked - it uses the "When an agreement workflow is completed successfully" trigger, with the scope "Any agreement in my group."

 

When the other two users tried sending a file for signature the Flow triggered and the initial steps ran, but it failed at the "Get a PDF of a signed agreement" step, with this error:

  "code": "INVALID_AGREEMENT_ID",

  "message": "The Agreement ID specified is invalid"

 

I saw in another forum post that a different Adobe Sign action fails when the Flow step credentials don't match the user who sent the agreement for signature. 

 

Is that what is happening here? 

 

Is there a way around this, other than duplicating the Flow for each user and having it only trigger for agreements they sent? This is not ideal for maintaining their solution. 

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  • Verified answer
    Schenley5917 Profile Picture
    15 on at

    I cross-posted on the Adobe forum and got the solution! 

     

    https://community.adobe.com/t5/adobe-sign-discussions/error-using-adobe-sign-action-in-microsoft-power-automate/m-p/12530451#M17893

     

    In the action Get a PDF from a Signed document, show the advacned options to expose the 'in the name' of field. Populate this with the constant

    email:

    followed by the sender dynamic value of the trigger

    Note this does assume that the Sign user who has created the connector is a group or account admin and has therefore got the permissions over the sender.

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