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Power Automate approvals blank, but Teams shows pending

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Posted on by iwannabfishn

I have an approval flow that still is running, though it is about a day away from timing out (past 30 days). The user cannot see any pending approvals in power automate, but in Teams the user can see there is a pending approval needed for this item. I am trying to understand how this could happen. Could it be due to the fact that this flow is very close to timing out?

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wskinnermctc 6,519 Moderator on at

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Do you have multiple Environments? They might be looking at Approvals in their Personal Productivity environment but the Teams might be in a different Environment.

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iwannabfishn 73 on at

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We do have more than one environment, but the users having this issue are in the correct one. This has happened several times now. A user will have 300-400 approval requests and they will get about a hundred completed and then the screen flashes and they all disappear. This happened with multiple users on different PCs. I can't understand what happened to cause them to disappear from power automate, but they do still exist in Teams.

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