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Approval flow: what if next approval comes while first one still running

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Posted on by rsinha

Hi Folks,

I have created an Approval flow, where we send multi-level approval to a particular hierarchy in business, on the basis of Department name.

Ex: we have 10 departments, and every department have different Manager and Sr. managers. Flow is triggering via MS Form. If a person submit the form, flow triggers, and if he/she chooses IT department in Form, it goes to IT manager for approval, and then goes to Sr Manager if manager approves it.

What happens if Sr. manager doesn't approve/rejects it for few hours that means flow is still running and in between someone from Finance department fills the form for approval?

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Hardesh15 7,087 Super User 2024 Season 1 on at

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@rsinha Resubmission of form will trigger flow again and this time it will go for finance department approval. While previous one will continue as it is. Go to your flow and see Run History. You will find multiple flow instances are triggered. So whenever someone submit form flow will trigger.

Please 'Thumbs Up' the posts that helped you and 'Accept as Solution' if my post answered your question.

@Hardesh /Gopenly.in

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rsinha 2 on at

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So @Hardesh15 that means, if 10 persons have submitted the form, none of the manager have approved, so we can see 10 instances of flow running simultaneously, right?

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Hardesh15 7,087 Super User 2024 Season 1 on at

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@rsinha Yes you will see 10 running instances.

Please 'Thumbs Up' the posts that helped you and 'Accept as Solution' if my post answered your question.

@Hardesh /Gopenly.in

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