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Not able to connect to ServiceNow.

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Hello,

 

I am trying to connect to ServiceNow but getting User Authentication error. The credentials are valid but I am not sure what the cause is.

KedarM_0-1707226105261.png

 

The account I am using is Azure AD account.

Is this the cause? If yes, how to solve it?

Or Do I need some specific Role assigned to me? If yes, which role should I use?

 

Which one from below mentioned roles can I select?

 

KedarM_1-1707226260661.png

 

Thanks in advance.

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