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Power Platform Community / Forums / Power Automate / Retrieve email message...
Power Automate
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Retrieve email messages in PAD - logic of "From contains" field

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Posted on by 58

Dear community, please help.

 

Thinking about migrating my existing workflow from TaskT to PAD. Making my first test workflow faced strange logic with one of the filters in Retrieve email messages from Outlook action.

 

According to the documentation: From contains - The full email address of the sender whose messages to retrieve. Leave this attribute blank to retrieve all messages regardless of the sender

 

When I put email there, like firstname.lastname@company.com the action doesn't return any results. Email is used correctly, copied directly from outlook mail. Without email, it is working correctly. And in the output variable I can see in the From field values like:

 

/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP...

 

 

So, what is the correct format of email that should be used in that field for filtering?

I have the same question (0)
  • miketran13 Profile Picture
    720 on at

    Hi,

     

    Which version of PAD are you using now? Please check it or upgrade to the latest version.

    And also check the email address if there are any typo, misspelling or white space...

    It works well for me.

     

    email1.png

    Thanks and hope it can help you. 

    Mike

    ---------------------------------

    Did I answer your question? Please consider to Mark my post as a solution! to guide others

  • ASH4EVER Profile Picture
    58 on at

    Hi Mike,

     

    The version is 2.5.39.21056.

     

    No typos or misspelings.

     

    The filter is working if email is external to my organization, for example with gmail.com or other domain. But when i use emails of my colleagues (exchange contacts), it is not working. For some reason for them the From field in messages is parsed like

     

    ASH4EVER_0-1615541511399.png

    And when I use all that long string "/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP....." as a filter in the From contains field, then it is working.

     

    But it is definitely not the way it should be.

  • Bernd123 Profile Picture
    6 on at

    Hi,
    I've exactly the same issue with PAD but using the most current version I found: 2.6.00158.21069.
    Any solution for that issue, except the one already listed by ASH4EVER with the long string? Or any date when this will be fixed?

    Thanks.

  • fraenK Profile Picture
    2,125 on at

    This seems to be an Outlook client issue: https://www.google.com/search?q=Outlook+resolves+x500+address

  • ASH4EVER Profile Picture
    58 on at

    Luckily, both Outlook and PAD - are the products of Microsoft ) And we can hope the company can resolve the issue.

  • fraenK Profile Picture
    2,125 on at

    This is a cache issue you need to resolve yourself 😉

  • Amit_Chaudhary Profile Picture
    20 on at

    Hi @ASH4EVER 

    I am facing similar issue. did you find any solution?

     

    Thanks

  • Catch42 Profile Picture
    4 on at

    I am currently running into the same issue.

     

    Did anyone ever come up with a solution?

  • Atngocnguyen Profile Picture
    39 on at

    Anyone has solution?

  • KebisKim Profile Picture
    6 on at

    Has this problem been solved? 

     

    Seems like this field still doesn't work

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