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Power Platform Community / Forums / Copilot Studio / How to create a Bot to...
Copilot Studio
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How to create a Bot to respond to customers outside of business hours?

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Where could I start as far as learning to make a Bot that could respond to customers outside of business hours in MS teams to let them know we are closed and repeat our business hours? 

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  • Verified answer
    CU22081450-0 Profile Picture
    Most Valuable Professional on at

    Hi @jwill ,

     

    When you start the chatbot creation, automatically you can see topics called Lesson 1, Lesson 2, Lesson 3, and Lesson 4. The idea of these topics is that respond to your customer your business hours, you can change it.

    And you can create new automation using Power Automate when the user starts the conversation, you get the current hour using the Power Automate.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thank you!

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