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I have configured a flow in Power Automate. Which sends the approval action via email.
On one of my tenant, I am not getting the Actionable card to approve/reject the action.
On other tenants, I am getting the Actionable card in email.
As mentioned in Issues with Flow Approval Emails in Outlook Desktop and Web, I verified the output of the below command. Both the properties are set to true.
Share
ReportGet-OrganizationConfig | ft ConnectorsActionableMessagesEnabled,SmtpActionableMessagesEnabled
I also installed the Actionable Messages Debugger for Outlook, Below is the Diagnostics.
{
"CardEnabledForMessage": false,
"ClientName": "OutlookWebApp",
"ClientVersion": "2020072004.04",
"InternetMessageId": "<58c4fa26ddc8493c964e1a45a9344117-JFBVALKQOJXWILKCJQZFA7CGNRXXO7CWMVZHG2LPNZSWIQLQOBZG65TBNRJGK4LVMVZXI7CTNV2HA===@microsoft.com>",
"EntityExtractionSuccess": true,
-"AdaptiveCardPayload": {
"found": false,
"type": null
},
-"MessageCardPayload": {
"found": true,
"type": "SignedMessageCard"
},
-"AuthHeader": {
"results": "spf=fail (sender IP is 105.139.120.61) smtp.mailfrom=microsoft.com; testgroup.com; dkim=fail (body hash did not verify) header.d=microsoft.com;testgroup.com; dmarc=fail action=oreject header.from=microsoft.com;compauth=none reason=451",
"authAs": "Anonymous"
}
}
Can anyone help me with this?
Thanks in advance
I have the exact same issue. Used to work fine.
Ιt only displays the adaptive card on desktop outlook but not OWA.
Did you manage to find out anything regarding this?
Further debugging showed that when I send a standard approval (approve/reject) from the same domain then it is working.
All below at the same tenant: Only for OWA because outlook365 is working correctly.
Test 1: Standard approval. From .gr to .gr -> Working
Test 2: Standard approval. From .gr to .eu -> Not Working
Test 3: Custom approval. From .gr to .gr -> Not Working
Test 4: Custom approval. From .gr to .eu -> Not Working
Test 5: Custom approval (1 option in English and another in Greek). From .gr to .gr-> Working
Test 6: Custom approval (1 option in English and another in Greek). From .gr to .eu-> Not Working
Test 7: Custom approval (1 option only in Greek). From .gr to .gr-> Not Working
Test 8: Custom approval (1 option only in Greek). From .gr to .eu-> Not Working
Test 9: Custom approval (2 options in Greek). From .gr to .gr-> Working
Test 10: Custom approval (2 options in Greek). From .gr to .eu-> Not Working
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