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Error from token exchange

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I created an application for PowerApps using Power Automate that have trigger from PowerApps. After that, I distributed to lot of users.

When they first opened the application, there is prompt, that they need to approve and allow in order to use the application which is fine.

Recently, we tried to connect the Active Directory with Office365. But several users get issue "error from token exhange". I found out that I need to reauthenticate again, but I don't see error in my data connection.

The question is:

1. How to authenticate from user since the prompt that was shown when they first open the PowerApps do not show again?

2. What is the best case scenarion to avoid this?

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