Answered

Troubleshooting Power Automate Desktop: Repeated Email Downloads Despite "Mark as Read" Setting

(0) Share

Report

Posted on by Ronyn77

I am currently utilizing Power Automate Desktop and attempting to download emails using the "Retrieve email messages" action, which operates via the IMAP protocol. After initiating the flow, it successfully downloads the emails from the server. However, I encounter an issue where, regardless of setting the "mark as read" flag, if I rerun the flow, it redownloads all the previously downloaded emails. Am I missing something in my process? I'm unable to pinpoint the problem. Any assistance or insights would be highly appreciated.

Categories:

Power Automate Desktop

I have the same question (0)

All responses (2)

Answers (2)

Verified answer

WillSG 352 Moderator on at

Like (1)

Report

Hi @Ronyn77 I hope you are doing well.

You need to select the Retrieve option as “Unread Emails Message Only”, this will excludeall the email that were previously processed.

Also, you can use the action Process email messages and move the emails processed to another folder or delete them.

Those are just some ideas to overcome your situation, hope this helps, happy automation!,

If I have addressed your inquiry successfully, kindly consider marking my response as the preferred solution. If you found my assistance helpful, a 'Thumbs Up' would be greatly appreciated.

Additionally, I offer specialized consultancy and development services leveraging PAD. If you're interested in exploring these services further, feel free to DM me, and we can initiate a discussion.

Finally, here is my LinkedIn Profile so you can connect with me.

Kind regards,

Will SG
Managing Director & Automation Lead
RAMS CR (Recruitment & Automation)

Was this reply helpful? Yes No
Verified answer

Ronyn77 78 on at

Like (0)

Report

Thank you very much @WillSG

Was this reply helpful? Yes No