Unanswered

PAD stalling on 'Getting this ready...' and 'Sign in to your account' after installing update

(0) Share

Report

Posted on by 26mixes

Installed an update of PAD last week and while my flows are still able to be called successfully from cloud flows, I cannot open the app to develop or debug - it is stuck in this intermediary stage like so:

Tried uninstalling and reinstalling, tried a suggestion elsewhere to delete the 'msalcache.bin3' file, but that does not exist.

No idea what to do. Thanks in advance for any help you can give.

Categories:

Power Automate Desktop

I have the same question (0)

All responses (6)

Answers (1)

AS-06081019-0 1,736 Super User 2024 Season 1 on at

Like (0)

Report

@26mixes Is it the case with you, see below:
Hope it helps!!

Cheers,
Ankesh
--------------------------------
If this post helps answer your question, please click on “Accept as Solution” to help other members find it more quickly. If you thought this post was helpful, please give it a Thumbs Up.

Was this reply helpful? Yes No
VJR 7,635 on at

Like (0)

Report

When there are issues such as these while opening the PAD tool, I have terminated the process from the Task Manager and then reopening did not show the same error again.

Was this reply helpful? Yes No
Verified answer

26mixes 17 on at

Like (0)

Report

In case anyone else has had this issue, here is the fix I found. This was for launching PAD on a remote desktop, so it may be advisable to take more care doing this when signed into your own account.

Open up Internet Explorer. Go to (top right corner) Settings > Internet options

Then go to Advanced

Click Reset

Tick the 'Delete personal settings' box and press Reset

Now restart the remote desktop and you will be able to sign in.

Was this reply helpful? Yes No
JayGee 10 on at

Like (0)

Report

Have the same issue after update of PAD. It hangs with sign in. Nothing worked out. This solution is still valid with Edge Browser?

Was this reply helpful? Yes No
JayGee 10 on at

Like (0)

Report

completely resetting Edge didnt work either. Will try reinstalling PAD. Hope not to lose my flows with months of work contained.

Was this reply helpful? Yes No
JayGee 10 on at

Like (0)

Report

installing didnt work. Sing in is stalling. Who can help me accessing my PAD again?

Was this reply helpful? Yes No