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PDF Corrupted in Sharepoint

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I created a flow to grab a PDF attachment from an email when one arrives and save it in a Sharepoint document library. The file is created correctly but it cannot be previewed or opened in Adobe Acrobat. The attachments can be opened just fine when I open them through the email. When I try to open it in Adobe, it gives this error:

Here are screenshots of my flow. I omitted the middle section but it is just variable manipulation and shouldn't have any impact on the file content. Any help is appreciated!

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abm abm 32,865 Most Valuable Professional on at

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Hi @Anonymous

I tested this and it is working as expected for me.

Please make sure you have another loop above the attachments loop. I couldn't see that from your screenshot you provided.

Thanks

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Christopher S on at

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Hi @Anonymous
I tried to reproduce this in my environment but it seems to be working fine. I created a simplified version of the flow:
Can you please remove the variables from the create file action to test and let me know the result?

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ScottShearer 25,270 Most Valuable Professional on at

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@Anonymous

As a test, can you saving the file from Outlook directly to the SharePoint library or download/upload the file to the library.

Try to open it from SharePoint and see if you experience the same issue. The reason is to determine if the issue is with your Flow or with your workstation or the SharePoint library.

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @Anonymous

Can you also check if the email has an attachment of type pdf only. Note that images in the body of the email or the signatures containing images area also pulled along with attachments and those might be the issue as well.

Hope this Helps!

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Community Power Pla... on at

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Thanks for your help everyone. @abm @chsanche @yashag2255 @ScottShearer

I tested with a different PDF and after running it through the flow, it could be opened in Sharepoint so it is an issue specific to the PDF I'm using. I then uploaded the "broken" PDF directly into the Sharepoint library and it could be opened just fine. So the PDF is fine as is but somehow gets corrupted when it is run through the flow. Any ideas?

Maybe these screenshots of the Create File action when I run the flow with the corrupted PDF will help?

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yashag2255 24,769 Super User 2024 Season 1 on at

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Hi @Anonymous

For some reason the attachment type is getting converted to octet stream. Can you try wrapping the content in the base64 function and try again.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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abm abm 32,865 Most Valuable Professional on at

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Hi @Anonymous

Another thought related to upload. Try uploading the file to OneDrive or FileSystem and see if that works or not? This will give some indication where the problem is only for SharePoint or the PDF file.

Thanks

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Community Power Pla... on at

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Thanks @abm

I switched out the Sharepoint Create File action for a Onedrive for Business Create File action and I still have the same problem--the PDF I need to use is corrupted after being run through the flow and a different PDF that I tested works fine. Any other suggestions? Thanks

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Community Power Pla... on at

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Thanks @yashag2255

Both the "corrupted" PDF and my other test PDF that works fine are being converted to "octet-stream" according the input data in the Create File action. If you think wrapping the content in the base64 function may still be the solution, I will give it a try. I will need some clarity on how to do that though. Thanks

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abm abm 32,865 Most Valuable Professional on at

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Hi @Anonymous

Did you try to use the same filename when you create via Flow?

The test reveals that you have some specific content which is inside the PDF doc. Look the content whether its mapping anything specific. How it gets generated compared to other PDF docs?

Thanks

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