BadGateway error using "Export Email V2"

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Posted on by Ell_

Hello

I started receiving this error about 24 hours ago. Can anyone help please?
My whole flow is failing. 😞

BODY OUTPUT
{

"error": {

"code": 503,

"source": "australia-001.azure-apim.net",

"clientRequestId": "221335f3-7aea-4e9d-af1a-0ccb5e4faa6c",

"message": "BadGateway",

"innerError": {

"error": {

"code": "ErrorMailboxMoveInProgress",

"message": "Mailbox move in progress. Try again later., The user and the mailbox are in different Active Directory sites."

}

HEADERS

{

"Transfer-Encoding": "chunked",

"Retry-After": "15",

"Vary": "Accept-Encoding",

"Strict-Transport-Security": "max-age=31536000",

"request-id": "a7931c66-269b-4ec6-b620-2075b92fc4d2",

"client-request-id": "a7931c66-269b-4ec6-b620-2075b92fc4d2",

"x-ms-ags-diagnostic": "{\"ServerInfo\":{\"DataCenter\":\"Australia Southeast\",\"Slice\":\"E\",\"Ring\":\"4\",\"ScaleUnit\":\"001\",\"RoleInstance\":\"ML1PEPF000034A4\"}}",

"Timing-Allow-Origin": "*",

"x-ms-apihub-cached-response": "true",

"Cache-Control": "private",

"Date": "Thu, 22 Apr 2021 05:59:28 GMT",

"Content-Type": "application/json",

"Content-Length": "416"

}

All responses (10)

Answers (1)

Chris_Williams 52 on at

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Re: BadGateway error using "Export Email V2"

Update for my situation. I can use Move email V2 to a shared folder inside it's own scope & no errors are flagged. Works fine
Chris_Williams 52 on at

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Re: BadGateway error using "Export Email V2"

I'm also getting these errors. The flow works and the email is copied to the shared folder, but the run history shows a failure. Very confusing
kgregg 23 on at

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Re: BadGateway error using "Export Email V2"

Interesting. I tried that before and it didn't fix it but did it just now to one of my workflows and it did. I'll try it on the others.
Ell_ 36 on at

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Re: Bad Gateway error using "Export Email V2"

Thanks @SrinathMothe this seems to have enabled the flow to work again 😄 😄
Ell_ 36 on at

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Re: BadGateway error using "Export Email V2"

Providing "Original Mailbox Address" has worked. I wonder why it just suddenly stopped when it was working for weeks prior.
kgregg 23 on at

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Re: BadGateway error using "Export Email V2"

Something is broken on the MS side. We are getting this same issue along with many other people.
Verified answer

SrinathMothe 19 on at

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Re: Bad Gateway error using "Export Email V2"

Hi ,

If you are trying to export email from other shared mailbox, provide original mailbox address along with the Message Id as inputs for Export Email(v2) action. Hope it will resolves the issue
Ell_ 36 on at

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Re: Bad Gateway error using "Export Email V2"

In the image below, the flow run on the right was the last successful before it now won't work.
I notice the left side has a different Content-Type.
Could this be the problem?
Nothing has changed, it just stopped working as of that point. and all I can see that is different is this value.
Last successful Run on the right. First failed run on the left.
Ell_ 36 on at

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Re: Bad Gateway error using "Export Email V2"

Thank you for the reply @Gopala_Krishna
They have advised no changes have been made
I tried to re-run and still errors.
I also refreshed the connections and even tried to export the flow .zip and reimport.
All still the same error.
Gopala_Krishna 1,491 on at

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Re: Bad Gateway error using "Export Email V2"

@Ell_

It seems that there is some issue with your mailbox configuration, can you please check with your administrator once if they have done any changes to your mailbox.

Also, you can try re-running the flow again to check if there are any issues now.

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