Notifications
Announcements
I was trying to build a simple automated cloud flow but at first step when I selected the trigger ' when a new email arrives' I received an error - unexpected token R, response f... is not a valid json. Please suggest how to remove this error
Can you show us a screenshot? Which mail service are you using for the trigger?
I'm using outlook email as trigger.
@Pstork1 hello, could you please advise a solution to this problem. I am using outlook email as a trigger. Also, have attached the screenshot for your reference.
The first thing I would check is to verify that the user account for the connection has an Exchange Online mailbox with an inbox folder. Also, have you changed any of the other Advanced settings? This error is usually associated with a permissions issue.
many thanks, sir, it was a connection issue, which we got resolved and the error is gone now.
I am also getting same error, could you please explain in detail about fixing this issue
As Paul suggested it may be a connection issue. so just check to verify that the user account for the connection has an Exchange Online mailbox with an inbox folder. also, check you have the necessary permissions. then restart your system and try again. I checked for my connection with the exchange mailbox and restarted my system and the error was gone.
Click at three points on Send an email connection in Workflow and notice on My connections if it hasn't your email.Please go to Add new connection
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
In our never-ending quest to improve we are simplifying the forum hierarchy…
We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Michael E. Gernaey 538 Super User 2025 Season 2
Tomac 405 Moderator
abm abm 252 Most Valuable Professional
