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Power Platform Community / Forums / Power Automate / why has my flow stoppe...
Power Automate
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why has my flow stopped working

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Posted on by 99

my flow is no longer updating my cases - it still updates case 1 but  my other cases are no longer working - i did add a few more option to select from the switch condition

Dougers1_0-1697565249341.pngDougers1_1-1697565331934.png

 

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  • Michael E. Gernaey Profile Picture
    53,932 Moderator on at

    @Dougers1 

     

    There is no way for us to know based on what you provided. Please review your Run History and check for yourself, why it didn't pick your Case Selections, as we cannot see.

     

    Free free to share the data from a Run that didn't hit your Switch properly and we can possibly help.


    If I have helped you, I would really appreciate if you please Mark my answer as Resolved/Answered, and give it a thumbs up, so it can help others

    Cheers

    Thank You
    Michael Gernaey MCT | MCSE | MCP | Self-Contractor| Ex-Microsoft
    https://gernaeysoftware.com
    LinkedIn: https://www.linkedin.com/in/michaelgernaey

  • Dougers1 Profile Picture
    99 on at

    does this help

    Dougers1_0-1697567462037.png

     

  • wskinnermctc Profile Picture
    6,519 Moderator on at

    No @Dougers1 you should show the question/selection that is in your form so we can see the potential inputs. 

     

    You could also show the selections that were made when the form errored.

     

    If I had to guess, it is probably due to text not matching. If your form has a selection "NHS Computer Login" but your switch case is "NHS computer login" then it will not match because the two letters C and L do not match c and l due to capitalization.

    Similarly if there were additional spaces or anything in the field.

     

    This will also not work if there are multi-selection options and the person can select more than one value for the same question.

  • Verified answer
    Dougers1 Profile Picture
    99 on at

    Sorry guys i have just seen what was the fault ,  it was submitting it was doing so further down in the sheet - think it was due to me deleting some data  🙂

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