You’re offline. This is a read only version of the page.
2
I was tasked by my boss to automate a new demo for a ticket queue using anything Microsoft. I haven't used Power Automate before this and any help would be greatly appreciated! So far I have a basic flow that pushes a Teams message to Lists...the issue I'm having is with attachments. They come in as a link rather than a clickable object and I haven't found a way around this just yet. I got lost and tried using parse but am also not too familiar with JSON. Anyway, here's my flow that I have so far and the Lists categories that I'm trying to fill out.
The attachment and the body of the Teams message populate under Details in Lists in a text form (<p> Subject <p> <"Attachment(written out as a URL)"). I hope that last bit makes sense, if not, I can clarify with another picture. Thanks for the help!
For the schema. I can’t give you an answer to that. I do customizations all the time after importing the sample, but it can be ok without doing changes. You will see.
Hopefully someone else can have a look at your flow. I just wanted to give some input from what I saw.
I'll start looking more into JSON's!
The get file was a test on my part while troubleshooting the reason why the attachments come in as text.
For the schema, would the sample generation be enough, or would I need to make something custom?
As far as the add attachment goes, I have changed that from forms to SharePoint.
The action to create the ticket is that someone sends an email to an SMB and that text with attachment gets routed to a Teams channel(that part is setup separately). Once in the Teams channel, this flow is supposed to start working by routing the data into Forms that we can later use to assign someone to a ticket among other things.
Hello @SBryant534
Here are some thoughts.
#1
WarrenBelz
146,605
Most Valuable Professional
#2
RandyHayes
76,287
Super User 2024 Season 1
#3
Pstork1
65,946
Most Valuable Professional
Share
Report
All responses (
Answers (
