I just install power automate desktop on windows 10,

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Posted on by usmanabbasi360

why New flow button is disabled, it seems I can't create any flow don't know much about it but I'm using free

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Deenuji_Loganathan_ 6,250 Moderator on at

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@usmanabbasi360
My guess is it's greyed out on the home page and activates when you go to My Flows
Did you click "my flows" then select "environment" where you have permissions to access and create flows?

In case if you dont have access to create flows under your current environment, Please create one test environment and update your environment in your PAD onprem tool and see it change from disabled to enable.

Also new version causes issues for many folks, so try to downgrade if you using 2.40 or higher to 2.39 version.

Thanks,
Deenu

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SeanLin 55 on at

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Have you logged into the application by using your Microsoft account?

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AK88 453 on at

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Hi @usmanabbasi360 ,

Kindly check your environment, try to switch the default environment where you've sufficient permissions to create the flows.

thanks and regards,

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Agnius Bartninkas Most Valuable Professional on at

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Power Automate Desktop is only free if you use it with a personal Microsoft account. If you signed into it via a work or school account, it requires a license. You either need a trial license, or a paid Power Automate Premium license to be able to create desktop flows.

Also, if you are using a work/school account AND have a proper license but are still unable to create flows, this might be because you do not have the appropriate security role to create flows in the corresponding environment. But it doesn't seem like that is the case, as you do not actually have access to any environments, based on your screenshot. So, please check the account you're using and whether it is properly licensed, if you use a work/school account.

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