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Help- create condition for email when response in form is selected and when it is not answered

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Posted on by laura_marsden

Hi community,

I have a main established flow that my team have been using for a long time, which has an action at the end which sends a notification email to the requestor on submission of a form.

I am trying to add a new email notification action which gets sent to a positional mailbox from an answer in the form. So as a start I've created a parallel email action at the end of the flow which sends this different email to the positional mailbox which the requestor has selected from a question in the form. This part works fine, however it will only work if the question in the form is 'required'. But I don't particularly want this a mandatory question.

So I am trying to figure out how to create a condition that still sends out the main email even when the positional mailbox question hasn't been answered in the form.

Any and all help is much appreciated.

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Building flows

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MarconettiMarco 3,812 Super User 2024 Season 1 on at

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Hello @laura_marsden ,
if you want to check if a Response is empty, please follow these steps:
1. Add the Forms Trigger and Get the Responses details:

2. Add a "Compose" action in which put the following expression:
empty(outputs('Get_response_details')?['body/r6d1cb573301d4f9594c3af157a12c053'])
Instead of "r6d1cb573301d4f9594c3af157a12c053" you should add your question code. Anyhow when you're typing the expression, after "empty(", go in dynamic content and select the question.

The expression will give "true" output if the response in empty.

3. Add a "Condition" control: if the Compose outputs is equal to true (so the response is empty), send an email:

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
BR,
Marco

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laura_marsden 30 on at

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Yes!! Thank you so much, that worked.

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